Why do my images look cropped in some sections?

Cropping usually happens when a section is designed to keep a consistent shape (aspect ratio) across devices. That consistency protects layout quality—but it means parts of an image may be trimmed.

The main causes

• Aspect ratio mismatch: your image is, for example, 3:2 but the section expects 16:9.
• "Cover" behavior: sections often fill the available space to avoid empty gaps.
• Mobile-specific height settings: a hero that looks great on desktop may crop more on mobile.

Fix options (best → worst)

1. Use the right ratio for the section (recommended).
2. Change the section's image ratio/height settings (if available).
3. Recompose the image so the subject sits center-safe (more "breathing room").
4. Switch to a different section that supports "contain" or flexible layout.

Practical tips

• For slideshows/heroes: keep the subject centered and avoid key text near edges.
• For grids: pick a single ratio and use it everywhere (your store will look instantly more premium).

Quick troubleshooting

• If only some images crop: those images likely have different ratios than the others.
• If mobile is the problem: reduce mobile hero height or use a mobile-specific image if supported.

Next: What image sizes should I upload for best quality and speed?